OneXTwo Betting

Privacy Policy

Effective Date: 08.02.2021
Last Updated: 26.04.2025

1. Introduction

This Privacy Policy outlines the principles governing the processing of personal data collected through the website onextwoo.com ("Website", "Casino", "Company", "we", "us", "our"). By registering an account with us, you confirm your acceptance of this Policy. If you do not agree with any part of this Privacy Policy, you must refrain from using our services.

The Company undertakes to process your personal data in compliance with the provisions of Regulation (EU) 2016/679 (GDPR) and applicable data protection laws.

2. About Us

The data controller is Hollycorn N.V., a company registered at Scharlooweg 39, Willemstad, Curaçao, registration number 144359, licensed by the Curaçao Gaming Control Board (License No. OGL/2023/176/0095).

For matters related to personal data processing, you may contact our Data Protection Officer (DPO) via email: [email protected].

3. Information We Collect

We may collect the following categories of personal data:

  • Identity Data: first name, last name, date of birth, gender.

  • Contact Data: residential address, phone number, email address.

  • Financial Data: payment method details, source of funds, wealth information.

  • Transaction Data: deposits, wagers, withdrawals history.

  • Technical Data: IP address, browser type, operating system, device information.

  • Usage Data: website activities, gaming history, bonuses.

  • Marketing Preferences: communication preferences for promotional materials.

Special categories of personal data, such as medical or ethnic origin information, may also be processed with enhanced security measures if provided voluntarily or required by law.

4. Legal Basis for Data Processing

We process your personal data under the following legal grounds:

  • To perform our contract with you (e.g., account management).

  • To comply with legal obligations (e.g., AML/KYC regulations).

  • To pursue our legitimate interests (e.g., platform security, fraud prevention).

  • Based on your explicit consent (e.g., marketing communications).

5. How We Use Your Information

Your personal data is used for the following purposes:

  • Account registration and management.

  • Payment processing and verification.

  • Compliance with Anti-Money Laundering (AML) regulations.

  • Responsible gambling monitoring and protection.

  • Marketing and promotional communications (upon your consent).

  • Ensuring website security and preventing fraud.

6. Disclosure of Your Information

Your personal data may be shared with the following trusted third parties:

  • Other entities within the Hollycorn N.V. Group.

  • Game and payment service providers.

  • Marketing partners (with your consent).

  • Government authorities, regulators, or law enforcement agencies.

  • Professional advisors (legal, auditing, consulting).

All third parties processing your data must adhere to strict confidentiality obligations and data protection standards.

7. International Data Transfers

We may transfer your personal data outside the European Economic Area (EEA) when necessary to provide our services or engage third-party processors. In such cases, we implement appropriate safeguards, such as the European Commission's Standard Contractual Clauses, to ensure an adequate level of protection.

By using our services, you consent to such transfers under the conditions described.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and regulatory obligations.

Following account closure, your data will be retained for a minimum of five (5) years in accordance with anti-money laundering regulations and gaming legislation.

9. Your Rights

Under data protection laws, you have the right to:

  • Access: Request access to the personal data we hold about you.

  • Correction: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data where appropriate.

  • Objection: Object to processing based on legitimate interests.

  • Restriction: Request restriction of data processing under certain circumstances.

  • Data Portability: Request transfer of your data to another controller.

  • Withdraw Consent: Withdraw your consent where processing is based on consent.

  • Lodge a Complaint: Submit a complaint to a supervisory authority.

We may need to verify your identity before responding to your requests. We aim to respond within one month.

10. Automated Decision-Making

We do not engage in fully automated decision-making processes that produce legal effects concerning you. Where automated profiling is used for AML or responsible gambling purposes, final decisions involve human intervention.

11. Data Security

We employ industry-standard measures to protect your personal data, including:

  • Restricted access to personal information.

  • Use of encryption and secure technologies.

  • Regular security audits and system monitoring.

  • Two-factor authentication (2FA) for enhanced account protection.

You are responsible for keeping your login credentials confidential.

12. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your rights, you can contact us: